Privacy Policy

Introduction

MICraft Home Solutions LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a free estimate or quote for services
• Contact us via email, phone, or contact form
• Schedule a service appointment
• Subscribe to our newsletter or marketing communications
• Upload photos of your project through our website

Personal information may include: name, email address, phone number, mailing address, project details, and photos you provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about how you interact with our website, such as pages viewed and links clicked.

How We Use Your Information

We use the information we collect or receive to:

• Provide, maintain, and improve our services
• Process and respond to your service requests and inquiries
• Send you estimates, quotes, and service confirmations
• Communicate with you about your projects and appointments
• Send you marketing communications (with your consent)
• Improve our website and customer experience
• Comply with legal obligations and resolve disputes
• Prevent fraudulent activity and ensure the security of our services

Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as email delivery, payment processing, or data analysis.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: We may share or transfer your information in connection with a merger, sale, or acquisition of all or a portion of our business.
• With Your Consent: We may disclose your information for any other purpose with your consent.

We do not sell your personal information to third parties.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems or your information. We use industry-standard encryption and secure protocols to protect data transmitted over the internet.

Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications at any time
• Object to processing of your personal information

To exercise these rights, please contact us at Alex@micrafthomesolutions.com or (517) 862-5050.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us: